The Quality Hotel Mildura Grand is an historic landmark with a contemporary outlook. A cross-section of services and facilities have been designed to suit individual guests needs. There is an extensive range of accommodation from specialty suites to simpler, yet equally comfortable rooms. Located within Quality Hotel Mildura Grand are six varied dining outlets.
Air Conditioning and Heating
All rooms are equipped with individual remote controlled units, allowing you to adjust the heating or cooling to your preference.
Hairdryer
Hairdryers are located in the bathroom or in the wardrobe.
Internet and Email Access
The hotel offers both wireless and dial-up internet access. For use of wireless internet, please contact Reception. To access the internet via the telephone line in your room, ensure your computer settings are changed from tone dial to pulse or decadic. Your ISP (Internet Service Provider) number needs to be changed by including 0, (zero then ‘,’) before your ISP phone number.
Iron and Ironing Board
Selected rooms are equipped with an iron and ironing board located in the wardrobe.
Mini Bar
Fully stocked mini bars are located in selected rooms. Your mini bar will be replenished each day and usage will be charged to your room account. On the morning of your departure, please complete the mini bar docket and indicate the last day’s consumption.
Telephone Calls
For local and STD telephone calls dial ‘0’ for an outside line and wait for the dial tone before dialing the number. For information on international codes, please dial ‘0’ for an outside line, then ‘0103’ for numbers and dialing codes.
Television
The following television channels are available in your room: ABC, WIN TV, PRIME TV, SBS and SKY. There is a dedicated free in house movie channel and a Quality Hotel Mildura Grand channel.
Grand Sports Bar
Grand Sports Bar has pool tables and a large screen television for viewing sports broadcasts. Hot bar snacks are available. Enjoy the social atmosphere of the bar frequented by many local characters.
Grand Bottleshop
Takeaway wine and beverages are available from the Grand on Deakin Drive In Bottleshop.
Breakfast
Your complimentary breakfast is served from 7am to 10am weekdays and from 8am to 10am weekends and public holidays. If you are departing prior to these times, an alternative arrangement can be made by contacting Reception.
Room Service
The Hotel offers room service seven days a week from 7am to midnight. Please see the room service menu located in the compendium.
Check Out
If you wish to extend your stay or depart later than 10am, please contact Reception and we will endeavour to accommodate your request.
Dry Cleaning
We offer a same day laundry and dry cleaning service for your convenience. Please complete the laundry docket and deliver to Reception before 9am. Dry cleaning is not available on weekends or public holidays. Dry cleaning will be charged to your room account.
Facsimile Machine
Please contact Reception if you wish to utilise this service.
Gift Vouchers
Quality Hotel Mildura Grand vouchers can be used at any of the Mildura Grand Hotel Group venues are an ideal gift and are available from Reception. Vouchers will be individually drawn up to the value you nominate.
Guest Laundry
Coin operated washing machines and dryers are located on the south east corner of the hotel ground level. Contact Reception if you require assistance.
Gymnasium
The gym is open daily from 7am to 9.30pm. Children under the age of 16 are not allowed in the gym area without the supervision of an adult. Gym shoes must be worn at all times.
Luggage
For luggage collection, delivery or storage, please contact Reception and a porter will be pleased to assist.
Mail
Outgoing mail may be left at Reception. Incoming mail will be delivered to your room each day. If mail is expected after your departure, we will gladly accept a forwarding address.
Maps
Maps are available for guests to find their way around our wonderful city. Please contact Reception for a copy.
Newspapers
Newspapers and magazines are available for sale at the news stand in the foyer. Room delivery can be arranged.
Parking
Limited undercover parking is available adjacent to the bus station. This area is locked each evening at 11pm and reopened at 6am. Alternatively, there is a public carpark on the corner of Seventh Street and Langtree Avenue which charges a fee. Management advises that guests park their vehicles at their own risk.
Spa and Sauna
The spa and sauna are located beside the pool in the gymnasium complex and is open daily from 7am to 9.30pm. Children must be supervised at all times.
Swimming Pool
Our heated swimming pool is available for use between 7am and 9.30pm each day. Children must be supervised when using the pool area. Pool towels are available from Reception and should be returned after use.
Courtyard and Rose Garden
These tranquil and relaxing spaces can be enjoyed by guests all year round.
Wake-up Calls
The combined clock/radio on your bedside table has an alarm included. If you prefer, Reception will be happy to call you at a nominated time.
Conferences and Functions
There are many reasons to seriously consider the outback city of Mildura for your next conference: wide open spaces, unchanging blue skies and warm weather, the mighty Murray River as a backdrop to your event, National Parks with fascinating flora and fauna, excellent wine and food that is locally produced and an attractive city with many historical references to its pioneering past.
The Quality Hotel Mildura Grand has extensive experience in providing conference venues and personal support to help you plan, manage and conduct your special function...